Frequently asked questions

Buying, payments, delivery, and the warranty.

Buying

Checked CS2 and Rust accounts. Every account is verified right before it ships, so what lands in your hands works.

  1. Open the shop and pick a game and tier.
  2. Choose how to pay: card, crypto, or your balance.
  3. Pay, and your logins appear on the order page within seconds.

Instant. Your accounts show up on the order page the moment your payment confirms, usually within a few seconds.

Yes. Set the quantity on the product page before you check out, and they all arrive together.

Payments & balance

Card, crypto, or your account balance. Cards run through Stripe, crypto through OxaPay, and balance is your prepaid wallet.

A wallet you top up once and then spend on any account with no fees. Load it up on your account page and checkout is one tap after that.

  1. Sign in and open your account.
  2. Hit Add funds and enter an amount.
  3. Pay by card or crypto. Your balance updates as soon as the payment confirms.

Card payments add a small processing fee, shown before you pay. Crypto and paying from your balance have no fee.

Yes. Open the order and tap Continue payment to go straight back to the same checkout.

Delivery & warranty

On your order page. Sign in with the email you ordered with and they show up in your order history too.

Every account is verified right before it ships. If anything is off, the warranty covers a free replacement.

Each order is covered for 6 hours after delivery. Open the order, tap Check accounts, and swap any that aren't working for a fresh, verified one. Up to 3 replacements per order.

You're refunded automatically. Anything we can't deliver goes straight back to your balance.

Your account

You can check out with just an email. Sign in to see your balance, your order history, and to manage replacements.

Sign in with the email you ordered with. Your orders and balance live on your account page.

No. Orders are tied to your email, so only you, signed in with that email, can open them.

Out-of-stock and undelivered accounts are refunded to your balance automatically. For anything else, message support and we'll sort it.

Resellers

Yes. There's a reseller API with per-seller pricing and the same instant delivery. Head to the reseller portal to get set up.

Still have a question?

Our team is around to help with orders, payments, and replacements. Reach out any time.